PrairieCare Patient and Family Forum Group:
The PrairieCare Family Forum is a partnership with families and caregivers that will provide insight and guidance from their time at PrairieCare, as well as perspective on how we can improve the patient and family experience. Families and caregivers are invited to be a serving member on this committee to ensure the patient/family point of view, perspective and experience are not only heard, but also used as a tool to integrate services, processes, and overall experience components to develop quality improvements that are focused and driven by the patients and families we serve and care for. Their perspective shines a unique view and allows us to see and feel how their time with us impacts the quality of care, treatment, interactions, and outcomes for the patient and their families.
When we openly engage with family’s, we improve the patient experience and promote quality care. By including the voice of patients and families, we gain perspective on how it feels to be the one receiving care. This valuable collaboration is a powerful tool that will help us identify opportunities for improving the patient experience that is driven by the families we serve.